KINTATTOO cooperates with the world’s leading courier companies to ensure that our customers receive their packages quickly and safely. Delivery to Europe and USA. Orders will be freeshipping over $300 worldwide.

Processing and Shipping Policy

Order processing time: Monday to Saturday.

Orders will be processed within 24 hours of your receipt of full payment. Please fill in the correct phone number and email when placing your order so that we can contact you with any questions and shipping updates.

After delivery, we will submit the courier tracking number to your email. You will receive a tracking number from the courier within approximately 72 hours.

All orders are shipped to you using the fastest international courier DHL, shipping time will be between 2 – 7 business days, depending on your physical address.

Shipping Time( Ship from China)

  • 7-10 business days Ship to the USA
  • 7-12 business days Ship to Australia
  • 7-12 business days Ship to Canada
  • 7-14 business days Ship to the UK
  • 7-15 business days Ship to Spain
  • 7-14 business days Ship to Germany
  • 7-14 business days Ship to Switzerland
  • 7-10 business days Ship to Korea
  • 10-18 business days Ship to Russia
  • 10-14 business days Ship to Poland
  • 10-14 business days Ship to Norway
  • 10-18 business days Ship to Chile

Shipping Costs (e.g., shipping to the United States)

Shipping costs will vary depending on the weight of the shipment and the type of shipment (general, battery).

  • 0- 1kg: $14.79
  • 1.1kg – 2.0kg: $10.19
  • 2.1kg – 3.0kg: $19.99
  • 3.1kg- 4.0kg: $30
  • 4.1kg-5.0kg: $49
  • 5.1kg- 6.0kg: $52

Calculating shipping costs on the shopping cart page

You can calculate shipping costs on the shopping cart page. The final price is based on the checkout page.

Order Tracking Method

When we officially make the delivery, we will indicate the parcel tracking number and the tracking logistics link in the email.

Cancellation Policy

No penalty will be charged for cancellations made before the end of business hours on the date of purchase. Cancellations made after the date of purchase will be subject to a 3% processing fee.

Cancellations will not be accepted after the order has been shipped.

Sales Tax

No tax in all areas of the U.S.

Customer Service

Our customer service department is committed to assisting you in a variety of ways. If you have questions or problems with your order, please call customer service at 86-18758098468, Monday through Saturday, 9 a.m. to 6 p.m. Pacific Standard Time. Or email [email protected] 24 hours a day, 7 days a week

Special requests or adjustments will need to be arranged with our customer service department before your order can be shipped.

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